Frequently Asked Questions:
What is a Foodtown Gift
Card?
The Foodtown Gift Card is a pre-paid card that works
similar to a gift certificate and can be used to purchase
merchandise at any Foodtown Supermarket. It’s
more convenient than giving cash or a paper gift certificate.
It makes a great gift!
How do I use the Foodtown
Gift Card?
The Foodtown Gift Card is simple to use. Upon swiping
at the register, it deducts the order amount from
the card. You can use it to purchase merchandise at
any Foodtown Supermarket.
Can anyone use my Foodtown
Gift Card?
Yes. Treat the card as you would treat cash. You may
use it yourself, or give it to anyone you choose.
Are Foodtown Gift Cards sold in specific denominations?
Yes! Foodtown Gift Cards are available in $10, $25
and $50 denominations. The dollar amount of your choice may be charged
to Non-denomination cards.
Where are Foodtown Gift Cards sold?
Foodtown Gift Cards may be purchased at any Foodtown
Supermarket location.
What happens when all the
card value is used? Should I throw the card away?
As long as there are funds on the card it can be used
as often as you like. Once you run out of funds you
may add additional funds to the Gift Card at any Foodtown
location. When, a card is not used for 2 years, the
card will become inactive and value can no longer
be added to the card.
Does the Foodtown Gift Card
ever expire?
No. However, when a card is not used, (for purchases
or value added to the card), within 2 years, the card
will become inactive. Also, cards that retain a zero
balance for more than 30 days will be deactivated.
Am I restricted to using
my Foodtown Gift Card only at the location of purchase?
No. It may be used at any Foodtown Supermarket location.
Are there any limits on
the number of cards that can be bought or the amount
of money that can be placed on the Foodtown Gift Card?
You may purchase as many Foodtown Gift Cards as you
like, as often as you like. The dollar amount of your choice may
be loaded on each card. If you are a business or organization
wanting to make a bulk order of cards, please contact
the Foodtown Gift Card Sales Line at 1-732-855-6386.
Does the Foodtown Gift Card
have a Dormancy or Service Fee?
Cards that is inactive for 12 consecutive months are
subject to an inactivity fee, except where prohibited
or modified by law. After 12 months of non-use, an
inactivity fee of $2.00 per month, applied back to
the first month of non-use, will be deducted from
the remaining balance of the card and will continue
until the card balance is zero.
Can I receive cash back
on funds I have placed in my Foodtown Gift Card?
Foodtown Gift Cards may be redeemed for merchandise
only and may not be redeemed for cash.
Q: Can I return a Foodtown
gift card?
A: Foodtown gift cards cannot be returned. However,
they can be used to purchase any merchandise within
the store.
I received a Foodtown Gift
Card, as a gift. However there are no stores in my
area. What can I do?
Please call 1-732-855-6386 to speak to a Gift Card customer service
representative.
I lost my Foodtown Gift
Card, but I have the Foodtown Gift Card number / Gift
Card Receipt. Can you cancel or replace the card?
Because the Foodtown Gift Card is just like cash,
generally if the card is lost, we are unable to cancel
or replace it. However, if you retained your receipts,
please call 1-732-855-6386 to speak to a Gift Card customer service
representative.
I own a business and I would
like to purchase Foodtown Gift Cards for my customers
and employees. Do you sell Foodtown Gift Cards to
businesses?
Yes, we do! Our corporate sales department, 1-732-855-6386,
handles bulk purchases.